Portable Box | Our Terms & Conditions

To protect your own interests, please read the conditions carefully before you place an order. If you are uncertain of your rights, or want an explanation about them, please contact us by mail, e-mail or telephone before placing an order.

Part 1 - Definitions
Part 2 - Terms of Use
Part 3 - Privacy Policy
Part 4 - General Disclaimer
Part 5 - Purchase of Goods
Part 6 - Returns/Refunds

1.0 Definitions

“Manor Associates”, “Portable Box”, “supplier”, “we”, “us” or “our” refers to the owner of the website
“http//www.portablebox.co.uk” is the website unique resource locator (URL) of “Portable Box”
“You”, “the client”, “the customer” means the person(s) or business(es) using or viewing the website and/or purchasing goods from “Manor Associates"
“Confidential Information” means any data of a private nature held by “Manor Associates”
The headings contained in these terms and conditions are for convenience and do not affect their interpretation

2.0 Terms of Use

Welcome to our website. By continuing to browse and use this website you are agreeing to comply with, and be bound by, the following Terms of Use.

The term “Portable Box” or “Manor Associates” or “us” or “we” refers to the owner of the website whose address is Manor Associates, P.O. Box 10804, Brentwood, Essex, CM14 9HU.

The content of the pages of this website is for your general information and use only, and is subject to change without notice.
Neither we, nor any third parties, provide any warranty or guarantee as to the accuracy of the information contained on this website. You acknowledge that such information may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies.
Your use of any information on this website is at your own risk, for which we shall not be liable.
4. The website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited, other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
This website may, from time to time, include links to other websites. These links are provided for your convenience and to provide further information. They do not mean that we endorse the website(s). We have no responsibility for the content of any linked website(s).
You may not create a link to this website with out prior written consent.
Your use of this website, and any dispute arising out of such use, is subject to the laws of England, Scotland and Wales.

3.0 Privacy Policy

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, this information will only be used in accordance with this privacy policy.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes made.

3.1 We may collect the following information:

Your name and/or company name
Your address, telephone number and e-mail address
Date and time of enquiry
Other information relevant to your enquiry

This information is required for the following purposes:

To process your order
Internal record keeping
We may, from time to time, send promotional e-mails about new products, special offers or other information which we think may be of interest to you, using the e-mail address you have provided
We may also use your information to contact you by e-mail, telephone or mail for market research purposes.

If you do not wish to be contacted for promotional or market research purposes, please write to us at Portable Box, Manor Associates, P.O. 10804, Brentwood, CM14 9HU or e-mail to info@portablebox.co.uk

3.2 Security

We are committed to ensuring that your information is secure. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

3.3 Cookies

Cookies are small files which ask permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic. We may use traffic log cookies to identify which pages are being used. This helps us analyse data about web traffic and improve our website. This information is only used for analysis purposes and the data is then removed from the system.

A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.

Most web browsers automatically accept cookies but you can choose to accept or decline them. If you prefer to decline them, you can usually modify your browser setting to decline.

3.4 Links to other websites

Our website may contain links to other websites. However, once you have used these links to leave our website, we do not have any control over that other website and we cannot be held responsible for the protection and privacy of any information you provide whilst visiting such websites. No other website is governed by the privacy policy of our website. You should look at the privacy policy of the website you are visiting.

4.0 Our General Disclaimer

We make every effort to keep the website running smoothly. However, we cannot be held responsible for, and will not be liable for, the website being temporarily unavailable due to circumstances beyond our control.
We reserve the right to change the specification of any product without notice
We reserve the right to change the price of any goods without notice
Although we endeavour to ensure we have sufficient stock levels, we cannot guarantee availability of stock at all times. If a product is out of stock and we are likely to exceed our normal delivery time, we will contact you to see if you wish to continue with, or cancel the order.
We cannot be held responsible for any delays in delivery which are outside of our control
As soon as goods have been delivered, the responsibility for the goods passes to you
We reserve the right to reject and/or cancel any order
We reserve the right to change these Terms & Conditions from time to time and you should read them before ordering

5.0 Purchase of Goods

Orders

When you place an order to purchase goods from us, we will send you an e-mail confirming receipt of your order
No goods will be despatched until payment is received in full. Please note that in the case of payment by cheque, funds must be cleared before goods are despatched
The price of the goods includes postage, packing & insurance within mainland U.K. Additional charges will be made for despatch to the Channel Islands and overseas. These charges are available on request
The price of goods includes Value Added Tax

Delivery

We endeavour to despatch goods as quickly as possible and, although not guaranteed, this is usually within 3-8 working days (i.e. excludes Saturday and Sunday) For orders paid for by cheque, please allow 28 days for delivery.

6.0 Returns & Refunds

Goods should be examined as soon as reasonably possible after delivery. In the event of goods being faulty or damaged, you should contact us as soon as possible and, in any event, no later than 7 days after delivery. You will be entitled to a full refund on faulty or damaged goods. Goods must be returned in original packing and it is your responsibility to take reasonable care to ensure they are received by us. We recommend a secure method such as Royal Mail Parcelforce 48hr. which tracks deliveries. Your refund will include postage charges incurred by you.
If you are not happy with the goods for any reason, you may return them for a refund, less a 20% handling charge. We must be notified of your intention to return goods to us as soon as possible, but in any event not later than 7 days after receipt of goods. Unless the goods are faulty or damaged, you must cover the cost of returning the goods to us. Goods must be returned in original packing, in a saleable condition. It is your responsibility to take reasonable care to ensure they are received by us and not damaged in transit. We recommend a secure method such as Royal Mail Parcelforce 48hr. which tracks deliveries.

These Terms & Conditions are effective from 10th August, 2010